Caring Families Aotearoa has been asked to help connect our caregiver members with the ‘Children in Care Team’ from Ombudsman New Zealand. The team are trained and experienced in responding to and investigating complaints about Oranga Tamariki and can offer valuable advice on how to make a complaint.

They want to chat with you so you know how you can use them and what the process is when you are unhappy with what has occurred with services or are thinking of making a complaint. They will provide you with an overview of the Chief Ombudsman’s Children in Care Complaints function and the expanded function regarding the Oversight of Oranga Tamariki System Act 2022.

This is an interactive session followed by Questions-and-Answers, hosted by your Regional Coordinator, Jared Porter. A light dinner is included.